PRIVACY POLICY OF BILO PHARMA CO., LTD.

1. Introduction

BILO Pharma Co., Ltd. (“BILO,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when using our services and products.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Full name, email address, phone number, job title, and workplace.
  • Business Information: Company name, business address, and tax identification number.
  • Transaction Information: Purchase history, billing details, and payment information.
  • Technical Information: IP addresses, cookies, browsing history, and device data when accessing our website.
  • Health-Related Information: In cases related to vaccine purchases, where required by law.

3. Purpose of Information Collection

We collect information for the following purposes:

  • To process orders, provide products and services.
  • To improve customer experience and support.
  • To conduct marketing and promotional activities.
  • To fulfill legal and regulatory obligations.
  • To analyze market trends and business operations.

4. How We Use and Share Information

  • We do not sell or trade personal information to third parties.
  • We may share information with business partners, regulatory authorities, and service providers only when necessary to fulfill the stated purposes.
  • Information may be disclosed in compliance with legal requirements.

5. Data Storage and Security

  • We implement technical and organizational measures to safeguard data from unauthorized access, loss, or alteration.
  • Personal information is stored for as long as necessary to fulfill the intended purposes, unless a longer retention period is required by law.

6. Customer Rights

You have the right to:

  • Access, modify, or delete your personal data.
  • Withdraw consent for data processing.
  • Request explanations on how your data is used.
  • Object to data processing for marketing purposes.
  • File complaints regarding data misuse.

7. Use of Cookies and Tracking Technologies

  • Our website uses cookies to enhance user experience.
  • You can disable cookies through browser settings, but some website functions may be affected.

8. Changes to the Privacy Policy

  • We may update this Privacy Policy periodically.
  • Changes will be notified through our website or other communication channels.

9. Contact Information

For inquiries regarding this Privacy Policy, please contact us at:

  • Company Name: BILO Pharma Co., Ltd.
  • Address: No. 8, Street 12, Phuoc Kien Ward, Nha Be District, Ho Chi Minh City, Vietnam.
  • Phone: (028)54298032 – 0909341337
  • Email: duocphambienloan@gmail.com

By using our services, you acknowledge and agree to this Privacy Policy.